What the Zoho Recruit integration does
When connected, TalentSprout automatically syncs interview results to Zoho Recruit after each candidate completes an AI interview. This includes:
Creating a candidate record in Zoho Recruit if one doesn't already exist (optional).
Associating the candidate with the linked job opening (optional).
Adding a detailed note to the candidate record with scores, summary, strengths, concerns, and a link to the full report.
Requirements
Before connecting, ensure you have:
A Zoho Recruit account (any edition: Free, Standard, Professional, or Enterprise).
Permissions in Zoho Recruit to authorize third-party applications.
An active TalentSprout account with an organization.
Connecting your account
In TalentSprout, go to Integrations in the left sidebar.
Find the Zoho Recruit card and click Connect.
In the connection modal, click Connect with Zoho.
You'll be redirected to Zoho's login page. Sign in with your Zoho account.
Authorize TalentSprout to access your Zoho Recruit data.
After authorization, you'll be redirected back to TalentSprout's integrations page.
A green Connected badge confirms the connection is active.
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Tip: You can sign in to Zoho using email/password, Google Sign-in, or any other method supported by Zoho. The integration works the same regardless of your sign-in method.
Multi-region support
TalentSprout supports all Zoho data center regions: United States (.com), Europe (.eu), India (.in), Australia (.com.au), China (.com.cn), Japan (.jp), Canada (.ca), Saudi Arabia (.sa), and United Kingdom (.uk).
Your region is detected automatically during the OAuth flow. You don't need to configure anything manually.
Disconnecting
If you need to disconnect Zoho Recruit:
Go to Integrations.
Click Disconnect on the Zoho Recruit card.
In the confirmation dialog, click Disconnect to confirm.
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Note: Disconnecting stops future syncing but does not delete data already synced to Zoho Recruit.
Troubleshooting
"Unauthorized" error after connecting
This can happen if your TalentSprout login URL doesn't match the configured app URL (e.g., using www.talentsprout.ai vs. talentsprout.ai). Try accessing TalentSprout from the same domain you used during the OAuth flow.
Token refresh issues
TalentSprout automatically refreshes your Zoho access token. If the connection stops working, try disconnecting and reconnecting. This regenerates the authentication tokens.
My candidates aren't syncing
Ensure that:
The integration is connected (green badge visible on the Integrations page).
The Sync interview results toggle is enabled in your Zoho sync settings.
The interview was completed after the integration was connected. The sync only runs on new completions.
