Accessing sync settings
After connecting Zoho Recruit, a Sync settings section appears on the Integrations page in TalentSprout:
Go to Integrations in the left sidebar.
The Zoho Recruit section shows your connection status and the sync settings toggles.
Sync interview results
Default: On
When enabled, TalentSprout creates a note on the candidate's record in Zoho Recruit after each completed interview. The note includes:
Interview title (e.g., "TalentSprout Interview - Senior Developer")
Overall score out of 100
Category scores — Communication, Domain Expertise, Problem Solving, Cultural Fit, and Professionalism
AI-generated summary — A concise paragraph about the candidate's performance
Strengths — Specific positive qualities identified during the interview
Concerns — Areas where the candidate fell short
Link to full report — A direct URL to the candidate's full scorecard in TalentSprout
Notes are created in the Candidates module in Zoho Recruit, attached directly to the candidate record.
Turn this setting off if you only want to use TalentSprout for syncing candidate records without adding evaluation notes. When this toggle is off, the other two settings below are disabled.
Auto-create candidates
Default: On
When enabled, if a candidate who completed an interview doesn't already exist in Zoho Recruit (matched by email address), TalentSprout automatically creates a new candidate record with the candidate's name, email, and phone number.
Turn this off if you only want to sync notes to candidates who are already in Zoho Recruit. In this case, if no matching candidate is found, the sync is skipped for that candidate.
Auto-associate with job openings
Default: On
When enabled, TalentSprout associates the candidate with the corresponding job opening in Zoho Recruit. This requires linking a TalentSprout interview to a Zoho job (see below).
Turn this off if you manage job-candidate associations manually in Zoho Recruit.
Linking an interview to a Zoho job
To enable job association, you need to link a TalentSprout interview to a specific Zoho Recruit job opening:
Open the interview in TalentSprout.
Go to the Settings tab.
Find the ATS Job Linking section.
Select the job opening from the dropdown.
Click Save link.
When a candidate completes this interview, TalentSprout will associate them with the selected Zoho job opening.
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Tip: If no job is linked, the sync still runs — candidate records and notes are created, but the job association step is skipped. You can click Unlink to remove an existing job link.
How settings combine
Here's how the three settings work together:
All three on, job linked — Notes synced, candidate created if not found, job associated.
All three on, no job linked — Notes synced, candidate created if not found, job association skipped.
Sync on, auto-create off, auto-associate on — Notes synced only if candidate already exists in Zoho, job associated if candidate exists.
Sync off — No sync occurs at all.
What happens for multiple interview submissions
If a candidate takes the interview multiple times (when max attempts is greater than 1), a new note is created in Zoho Recruit for each completed submission. This gives you a complete history of all attempts.
Tips for configuring sync settings
Leave all three on for a fully automated workflow where TalentSprout handles candidate creation, job linking, and note syncing.
Turn off "Auto-create candidates" if your ATS workflow requires candidates to be added through Zoho Recruit's own application process first.
Always link the job when using the "Auto-associate with job openings" setting — without a linked job, the association step has nothing to connect to.